Terms and Conditions

• The website may be used only for lawful and personal purposes.
• Users must not damage, misuse, hack, copy, scrape, or interfere with the website.
• Users must not upload harmful, misleading, abusive, or unlawful content.
• We may restrict or terminate access where these Terms are violated.

• Users must be at least 18 years old to create an account, place an order, make payments, or provide child-related information.
• Children may use child-friendly content only under adult supervision.
• Parents and guardians are responsible for monitoring their child’s website usage.
• Parents are responsible for reviewing products, ingredients, allergens, toy warnings, and age suitability.

• Users must provide accurate and current information.
• Users are responsible for keeping passwords and OTPs confidential.
• Users are responsible for all activity performed through their accounts.
• Suspected unauthorised account access must be reported immediately.
• We may suspend accounts containing false information or suspected fraudulent activity.

• We aim to display product descriptions, images, prices, ingredients, and nutritional information accurately.
• Actual packaging, colours, weight, design, or product appearance may vary.
• The physical product label and packaging should be checked before consumption or use.
• Product availability may change without notice.
• We may correct pricing, stock, or description errors.

• Nutrition, ingredient, recipe, and parenting content is provided for general information only.
• It is not medical, dietary, allergy, or professional healthcare advice.
• Customers must review ingredients, allergens, storage instructions, and expiry details.
• Customers should consult a qualified professional regarding medical conditions, allergies, or dietary restrictions.

• Parents must review the age recommendation and safety warnings provided with toys or promotional items.
• Children must be supervised where small parts or other safety risks are involved.
• Damaged or unsafe toys should not be used.
• Website images do not replace physical product warnings.

• Screen-time timers and reports are provided as convenience tools.
• We do not guarantee that they will work across every device, browser, tab, or session.
• Parents must not rely only on the website timer for child supervision.
• Parents remain responsible for controlling and monitoring screen usage.

• Adding a product to the cart does not reserve it.
• Orders are subject to product availability and payment confirmation.
• We may reject or cancel orders because of stock issues, incorrect pricing, payment failure, suspected fraud, or delivery limitations.
• Customers must provide accurate billing, shipping, and contact information.

• Payments may be processed through Shopify, Razorpay, UPI, cards, banks, or authorised payment providers.
• Kizzy Pizzy is not responsible for payment-provider outages, bank declines, incorrect OTPs, or banking delays.
• An order is confirmed only after successful payment verification and order acceptance.

• Delivery dates are estimated and may vary.
• Delays may occur because of weather, courier issues, holidays, incorrect addresses, or circumstances beyond our control.
• Customers are responsible for providing an accurate delivery address and available contact number.
• Courier tracking may be provided through third-party services.

• Returns and refunds will be handled according to the policy displayed on the website.
• Food products may not be returnable after opening or consumption.
• Damaged, expired, defective, incorrect, or missing products should be reported within the stated period.
• Customers may be required to provide order details, photographs, or other supporting evidence.
• Mandatory consumer rights will remain unaffected.

• Reviews must be genuine, lawful, and based on actual experience.
• Reviews must not contain abusive language, false claims, personal information, advertisements, or copyrighted content.
• We may moderate, reject, hide, or remove inappropriate reviews.
• By submitting content, users permit Kizzy Pizzy to display and use it for website and promotional purposes.

• The Kizzy Pizzy name, logo, Kizzoes characters, images, animations, videos, website content, product designs, and graphics are protected intellectual property.
• Users must not copy, reproduce, modify, sell, or commercially use this content without written permission.
• Website content may be used only for personal and non-commercial purposes.

• The website may use Shopify, Razorpay, courier partners, social-media platforms, analytics services, and other third-party providers.
• These providers may have their own terms and privacy policies.
• Kizzy Pizzy is not responsible for independent third-party websites, outages, or services beyond its reasonable control.

• We do not guarantee that the website will always be available or error-free.
• Access may be temporarily restricted for maintenance, upgrades, security, or technical issues.
• Website features may be added, changed, suspended, or removed.

• Kizzy Pizzy is not responsible for indirect losses caused by website interruptions, third-party failures, user misuse, incorrect information submitted by users, or events beyond reasonable control.
• Nothing in these Terms limits rights or liabilities that cannot legally be excluded.

• We may update these Terms when the website, services, products, or legal requirements change.
• Continued use of the website after an update means the revised Terms will apply.

• These Terms will be governed by the laws of India.
• Any dispute will be subject to the courts having jurisdiction over the registered office of [Legal Company Name], unless otherwise required by applicable law.

For questions regarding these Terms, contact:

Brand: Kizzy Pizzy