Privacy Policy

• Name, email address, mobile number, and account details.
• Billing, shipping, order, and delivery information.
• Product preferences, wishlist items, and purchase history.
• Information submitted through contact, feedback, or support forms.
• Limited child-related details provided by a parent or lawful guardian.
• Screen-time settings and website usage information.
• Product reviews, ratings, comments, and feedback.
• Device, browser, IP address, cookies, and website activity information.

• To create and manage user accounts.
• To process and deliver orders.
• To provide customer support.
• To manage payments, refunds, cancellations, or replacements.
• To provide screen-time and parent-controlled features.
• To improve website content, products, and user experience.
• To prevent fraud, misuse, and security threats.
• To send order updates and promotional communications where permitted.
• To comply with legal and regulatory requirements.

• Parent and customer accounts must be created and managed by adults.
• Children should use the website only under parental or guardian supervision.
• Child-related information must only be submitted by a parent or lawful guardian.
• We collect only the information reasonably required for the relevant feature.
• We do not knowingly sell children’s personal information.
• We do not knowingly use children’s information for targeted advertising.
• Parents may request access, correction, or deletion of their child’s information.

• Payments may be processed through Shopify, Razorpay, banks, UPI providers, or other authorised payment partners.
• Kizzy Pizzy does not directly store complete card details, CVV numbers, UPI PINs, or banking passwords.
• Payment providers process information according to their own privacy and security policies.

• We may use cookies to maintain login sessions, shopping carts, website security, preferences, and analytics.
• Users may disable non-essential cookies through browser or website settings.
• Disabling cookies may affect certain website features.

We may share necessary information with:

• Shopify and website service providers.
• Payment gateways and banks.
• Delivery and courier partners.
• Hosting, analytics, email, and SMS providers.
• Legal, regulatory, or government authorities where required.

We do not sell or rent personal information to unrelated third parties.

• We use reasonable security measures to protect personal information.
• However, no website or online transmission system is completely secure.
• Users are responsible for protecting their passwords, OTPs, and account credentials.

• Information is retained only for as long as required for orders, account management, customer support, legal compliance, fraud prevention, and dispute resolution.
• Information may be securely deleted or anonymised when it is no longer required.

Users may request:

• Access to their personal information.
• Correction or updating of information.
• Deletion of information, where legally permitted.
• Withdrawal of consent.
• Unsubscription from promotional communications.
• Closure of their account.

• The website may contain links to payment providers, social-media platforms, courier websites, or other third-party services.
• Kizzy Pizzy is not responsible for the privacy or security practices of independent third-party websites.

• We may update this Privacy Policy when our services, website features, or legal obligations change.
• The revised policy will be published with an updated effective date.

For privacy-related questions or requests, contact:

Brand: Kizzy Pizzy