Child Safety Commitment

At Kizzy Pizzy, the safety, privacy, and well-being of children are important to us. We are committed to providing a family-friendly experience that allows parents and guardians to remain in control.

Parental Supervision

  • Children should use the Kizzy Pizzy website only under the supervision of a parent or lawful guardian.
  • Parent profiles, purchases, payments, and child-information forms must be managed by an adult.
  • Children must not independently submit personal, payment, delivery, or account information.

Protection of Children’s Information

  • We collect only limited child-related information required for a specific website feature.
  • Child-related information must be submitted by a parent or lawful guardian.
  • We may request reasonable verification of parental or guardian consent.
  • Parents may request access, correction, or deletion of their child’s information.
  • We do not sell or rent children’s personal information.
  • We do not knowingly use children’s information for targeted advertising or unnecessary behavioural monitoring.

Safe and Appropriate Content

  • We aim to provide age-appropriate, positive, and family-friendly content.
  • Games, videos, stories, comics, recipes, and activities are intended for entertainment and general learning.
  • We do not knowingly publish content that promotes violence, bullying, discrimination, dangerous behaviour, or inappropriate material.
  • Parents should independently decide whether particular content is suitable for their child.

Screen-Time Safety

  • Parents may use available screen-time tools to monitor and manage website usage.
  • Screen-time timers and reports are provided only as supporting tools.
  • These tools may not operate across every browser, device, tab, or session.
  • Parents remain responsible for supervising and managing their child’s screen time.

Food and Allergen Safety

  • Parents must review product ingredients, nutritional details, allergen declarations, storage instructions, and expiry information before giving a product to a child.
  • Website information does not replace the information printed on the physical product packaging.
  • Parents should consult a qualified healthcare professional where a child has allergies, intolerances, dietary restrictions, or medical conditions.
  • Nutrition and recipe content is provided for general information and is not medical advice.

Toy and Product Safety

  • Parents must review all age recommendations, warnings, and instructions provided with toys or promotional products.
  • Children should be supervised when using products containing small parts.
  • Damaged, broken, or potentially unsafe toys should not be used.
  • Physical product warnings and packaging instructions must always be followed.
  • Products intended as toys should comply with applicable safety and certification requirements.

Purchases and Payments

  • Children are not permitted to independently place orders or make payments.
  • All purchases must be authorised and completed by an adult.
  • Parents are responsible for protecting account passwords, payment information, and OTPs.

Reviews and Community Content

  • Reviews, comments, or feedback must not include a child’s private information.
  • Users must not post a child’s address, phone number, school details, photographs, or other identifying information.
  • We may moderate or remove inappropriate, harmful, misleading, or unsafe content.

Third-Party Links

  • The website may contain links to videos, social-media platforms, payment providers, courier services, or other external websites.
  • Parents should supervise children before allowing them to access third-party websites.
  • Independent third-party services are governed by their own terms and safety practices.

Reporting a Child-Safety Concern

Parents and guardians should report any inappropriate content, privacy issue, unsafe product, suspicious activity, or other child-safety concern to us immediately.

We will review reported concerns and take reasonable action, which may include removing content, restricting access, investigating an account, or escalating the matter to the appropriate authority.

Updates to This Commitment

  • We may update this Child Safety Commitment when website features, products, safety standards, or legal requirements change.
  • The updated version will be published on the website with a revised effective date.